About AI Profile Pros and how we handle authorization
AI Profile Pros sets up and looks after ChatGPT business profiles. It is run by Pixel Labs Solutions LLC, a web and local search company in Georgia. We are independent of OpenAI. Every profile belongs to the business it describes, and we do not claim one without that business’s signed authorization.
Who runs this?
Pixel Labs Solutions LLC, which builds websites and does local search work. AI Profile Pros is a Pixel Labs Solutions company, which is why you will see both names. You can read about the company at Pixel Labs Solutions.
AI Profile Pros is a narrower service. It does one job: setting up and looking after the ChatGPT business profile (OpenAI calls it Businesses in ChatGPT, managed in Business Hub), plus the listings and reviews that sit around it. The details are on the setup service page. We are not OpenAI, we are not affiliated with it, and OpenAI has not endorsed us. Claiming a profile is free to do yourself.
Who owns the profile?
The client does. If we claim it, your email is added as an admin the same day, so you hold access too, not just us. If you claim it yourself on a guided call, you invite our account as an admin by email.
One thing is not yet known to us: what each admin can and cannot do in Business Hub, including whether one admin can remove another. We have not tested that on a profile, and we would rather say so than assume. That is the reason your email is an admin on every profile we handle.
What do I sign?
A one-page authorization, signed before any claim. It says:
- The profile belongs to you.
- OpenAI says its support team cannot delete, unpublish or hide a published profile as part of a setup or ownership request, so treat publishing as permanent.
- No placement or visibility is promised.
- We are independent and not affiliated with or endorsed by OpenAI.
- You approve every field before it is published.
- On exit, we stop managing the profile and remove our own access within 5 business days of your written request, where Business Hub allows it.
Why do you never claim without authorization?
Because OpenAI’s policy does not allow it. OpenAI’s policy says: “You may manage a profile only if you own the business or are authorized to represent it. Do not impersonate a business, create a fake or duplicate profile, or misrepresent ownership, affiliation, credentials, or endorsements.”
The terms add that you are responsible for “all acts and omissions of anyone acting on your behalf in connection with Businesses in ChatGPT.” If someone acts for you, you answer for what they publish. That is why you approve every field in writing, and why a signed page comes before anything else.
We also never claim a business on spec. Nobody gets a profile claimed in their name as a favor, a test or a sample.
What happens at exit?
You can leave when your plan allows (monthly care has a three-month minimum, see pricing). Your own email is an admin from the start, so the profile is in your hands throughout. When you leave, we stop managing it and remove our own access within 5 business days of your written request, where Business Hub allows it. The profile stays yours. OpenAI says its support team “is unable to delete, unpublish, or hide a published profile as part of a business setup or ownership request,” so leaving us is not a way to take the profile down.
What does OpenAI’s policy say about managing a profile?
Two more lines from the same policy are worth knowing. “Information you add or change must truthfully represent the business and be kept current.” And: “Do not use fabricated reviews or endorsements, unsupported guarantees, or claims that conceal material terms such as fees or conditions.”
We read those as our rules too. The same page notes that “Businesses remain responsible for the information they provide,” which is one more reason the business signs off on what we write. Agencies who want to work this way under their own brand should read for agencies. Short answers on claiming, deleting and visibility are in the FAQ.
Curious what AI assistants say about your business today? Try the free AI profile check.