ChatGPT business profile setup, done for you
We set up your ChatGPT business profile for you. We guide the claim and the identity check, draft every field, and match your other listings, and nothing goes live until you have approved it in writing. Claiming is free if you would rather do it yourself, and OpenAI’s how-to is linked below, so what you pay for here is the completed work and the listings around it.
What happens from signing to published?
Nine steps, in this order.
- Free check. We look at whether your business is listed in Business Hub and what AI assistants say about it. You see the result before you pay anything.
- Signed authorization. One page, signed before we touch anything. The setup fee is charged at signing.
- Drafting. We write every field offline: description, category, website, the lot.
- Your approval. You approve each field in writing before anything is submitted to OpenAI. We keep a copy of the approved draft.
- The claim. The preferred way is a guided screen-share where you claim the business yourself and invite our account as an admin by email. If that does not work for you, we claim it under your signed authorization and add your email as an admin the same day.
- The identity check. OpenAI runs a Persona identity check, and it asks for proof that the person is authorized to represent the business. Plan on the owner or someone with that authority completing it. OpenAI’s help article does not say whose ID is checked, so we will not guess.
- Publish. A person on our team enters the approved fields in Business Hub, never an automated script. OpenAI reviews changes before they show.
- Listings matched. We bring your other listings in line with the profile (details below).
- Baseline report. A record of where things stand when we finish, so later changes have something to be compared with.
Approval comes before the identity check for a reason. For a profile that is created new, OpenAI’s help article says: “If you use Persona to create a new profile, OpenAI’s approval automatically publishes the profile. There’s no separate publishing step for the profile, so continue only when you’re ready.” And on published profiles, OpenAI says: “Only unpublished draft profiles can be deleted. OpenAI Support is unable to delete, unpublish, or hide a published profile as part of a business setup or ownership request.” Both lines are in OpenAI’s help article. They are the reason for step 4.
What do you need from me?
Three things.
- Your signature on the authorization page, and a way for us to reach you during the claim.
- A way to prove you are connected to the business. Business Hub offers phone, business email, a DNS TXT record on your website’s domain, or a Shopify login, depending on the business. Our page on how ChatGPT business verification works covers each one. If your DNS is held by someone else, tell us who and we can work with them.
- Your time for the identity check. OpenAI says you “may need a government-issued ID, business registration information, and proof that you’re authorized to represent the business.” Have those to hand.
Do I approve every field first?
Yes. Every field is drafted offline and shown to you, and you approve each one in writing before anything is published. If you want a field changed, we change the draft and you approve it again.
What if my business cannot be claimed?
You get a full refund of the setup fee. As of November 2026, OpenAI says “Local stores and restaurants can currently claim only an existing U.S. listing,” and “Availability depends on the business’s location and type.” Business Hub search never shows whether a listing can be claimed, so a listing in the results is not proof.
That is why step 1 comes first. We check whether your business is listed and tell you what we find. If you want to look yourself, see what to do when your business is not found in Business Hub. Terms and the refund rule are on the pricing page.
How long does it take?
We aim for 2 to 7 days from signing. The identity check is OpenAI’s process, so how long it takes is not ours to promise, and OpenAI can decline a request.
Which listings do you match?
Google, BBB, Bing Places and Apple. We correct name, address, phone, hours and website so they agree with each other and with the profile. A Yelp listing may be claimed and corrected too, but we never ask anyone for reviews on Yelp.
Can I do it free myself?
Yes. Claiming your profile costs nothing, and OpenAI’s own setup article walks through it. OpenAI also says claiming “doesn’t change its visibility in ChatGPT,” so we do not sell the claim as a boost. If you have the time, do it yourself. The service is for owners who would rather hand over the drafting, the listings and the follow-up.
What happens when we part?
The profile stays yours. Your own email is an admin from the start, so the profile is in your hands throughout. On exit we stop managing it and remove our own access within 5 business days of your written request, where Business Hub allows it. More on how ownership and the signed page work is on our about page.
If you are not sure your business is listed, start with the free AI profile check.